Which is your big challenge?
Are your teams armed with the ‘cheat codes’ for brilliant experiences you can afford?
Can you collaborate brilliantly with all your key partners?
Do you need a pipeline of ultra-simple, precise and affordable improvements?
Do your front-line teams know which of the tiny things they do impact customers most and why?
Does everyone have a common language and understanding of how your brand lives in the real world?
We can’t solve any of these things… But your people can?
But we can unlock the skills and rules we all use subconsciously, to empathise, decode, and diagnose experiences 24/7. So they can be applied precisely and collaboratively.
Why better experiences?
They matter so much:
58% will switch to a better experience & 48% will pay more.
74% say it’s the key to their loyalty and 2/3rds are put off by negative reviews.
NPS leaders grow 2x faster.
But it’s so hard: Just delivering the basics is tough!
Experiences are complex and it’s hard to know what really matters. Or to get on the same page with everyone.
So ‘improvements’ become costly, diluted and ineffective.
Resulting in vast amounts of wasted effort, money & loyalty.
It took us decades.
You’ll need a few hours.
In 2017 our oldest clients, LEGO, gave us a challenge.
“Let’s co-create a way to engage & up-skill everyone. However sceptical”.
“Across functions like product design, marketing and retail”.
“Bringing simplicity, precision and immediate usefulness”.
“Also make it very scalable”.
Our eventual solution, after 2 years was a play based training system, with transformational impact.
Two complimentary training sytems.
THE EXPERT GAME: A facilitated game for leaders: 2-10 hours. Transforming diagnosis, strategies and solutions.
THE LITE GAME: A single player game for everyone: From 15 mins of gameplay. Dialling up understanding and empathy.
THE MAGIC HAPPENS WITH BOTH. When a shared language, understanding and toolkit transforms the effectiveness of collaboration and execution.
The Expert Game
A facilitated and customised online game for 4-10 players.
Played on secure customised interactive gameboards.
Each of the 5 levels lasts 2 hours and adds a new dimension. Like managing emotions or creating better memories.
Half the time is applying learning to a live challenge from your business.
Which builds a bank of precise starter ideas from each level.
The Lite Game
A highly customisable 2 level single-player game, starting with just 15 minutes for Level 1.
Playable on PC, Tablet and smartphone, in multiple languages.
Unlocks the framework and tools we all use subconsciously, to decode, diagnose & deliver experiences 24/7.
So, they can see through the complexity and apply a set of ‘cheat codes’ to make things better.
Seen less as training, and more like a boosted life skill from a fun game.
A program to suit all your needs
If your team needs an EXPERT boost: Our Expert game is what you need.
If you need better IDEAS: We add facilitated short ideas sessions.
To deliver GROWTH: Turn ideas into better solutions with our Lite game. So the sharp end has dialled up empathy & understanding .
To boost your BRAND: Turn better experiences into a company wide team sport. Roll out a fully customised version of the LITE game to everybody. Like Zurich have.
Try it for free
Try a taster version of the EXPERT game and the Lite Games for free.
Contact graham@xp.games to secure your no obligation trial.
Or ring 07798634134
Why not join these clients and see what this game can do for you.
